Privacy Policy of Audio Extract Kit
Updated:2024-02-02
This policy applies to the Audio Extract Kit products and services provided by Xigeme Technology Company Limited and its affiliates (hereinafter collectively referred to as "Xigeme"), as well as hardware terminals that include products and services that support this application.
Xigeme respects and protects the personal privacy of all service users. In order to provide you with more accurate and personalized services, we will use and disclose your personal information in accordance with the provisions of this privacy policy.
Before you use the service, please be sure to read the "Privacy Policy of Audio Extract Kit" carefully and make sure to understand how we proccess you personally data, especially the content of the information in bold or underlined. When you use Xigeme's services, or continue to use Xigeme's services after this policy is updated, it means that you have read, understood and agreed to this policy and its updated version, and agree the way that how we proccess your personally data under this policy. If you do not agree to any terms of this policy, you should immediately stop using the Audio Extract Kit.
This policy will help you understand the following:
Ⅰ. How we collect and use your personal information.
Ⅱ. How we use cookies and similar technologies.
Ⅲ. How we share, transfer, and publicly disclose your personal information.
Ⅳ. How we save and protect your personal information
Ⅴ. How do you manage your information.
Ⅵ. How do we deal with the personal information of minors
Ⅶ. How to cancel account and delete data.
Ⅷ. Applicable law and dispute resolution.
Ⅸ. How to update this policy.
Ⅹ. How to contact us.
Ⅰ. How we collect and use your personal information
"Personal information" refers to the information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person.
We will only collect and use your personal information for the following purposes described in this policy:
⑴. In order to provide you with better services, we will follow the principle of "lawful, proper and necessary", collect your personal information in accordance with laws and regulations and your consent, including:
1. Data you provide
When you register as our user or use our services, you provide us with relevant personal information, including your name, avatar, gender, phone number, and email address. The above data you provide will continue to authorize us to use it during your use of the service. When you cancel your account, we will delete your personal data.
2. Data generated during your use of the service
When you use our services, we may automatically collect the following data:
①. Log data
Refers to the technical data that the system may automatically collect through Cookies or other way when you use our services, including:
(a)Device or software data, such as the configuration data provided by your mobile device or other programs you use to access our services, your IP address, version of device, device identification code.
(b)The data you need to provide when using our services, such as the device code, and other data you browser request when you use our services.
②. Lcation data
Refers to the data about your location that we may collect and process when you turn on the device positioning function and use our location-based related services. For example, when you use our services through a device with positioning function, we use GPS or WIFI location data collected by the product. You can stop our collection of your location data at any time by turning off the positioning function, but then you may not be able to use the relevant services or functions, or you may not be able to achieve the intended effects of the relevant services.
③. Device permission use
When using our services, we will use some of your device permissions. The following are the functions corresponding to the using of permissions and the purpose of the using permissions.
You can turn off some or all of the permissions in the settings of the device, thereby denying us to collect corresponding personal data. In different devices, the permission display method and closing method may be different. For details, please refer to the instructions or guidelines of the device and system manual.
Storage
Corresponding function:
Read and write data
Purpose:
Save user-generated data
SDK using this permission
Microphone
Corresponding function:
Audio file processing
SDK using this permission
None
Clipboard
Corresponding function:
Copy order no/account id/file code
SDK using this permission
④. Third-party SDKs
In order to provide better services, our products may integrate some third-party SDKs. The following are the third-party SDKs that may be integrated in our products and the functions provided by the third-party SDKs.
TikTok SDK
Provider:
TikTok Pte. Ltd.
⑵. We may use your personal data for the following purposes:
1. Provide services for you
①. When we provide services, it is used for identity verification, customer service, security, archiving and backup purposes to ensure the security of the products and services we provide to you;
②. Through information and data analysis, help us design new services and improve our existing services;
③. To make us better understand how you use our services, so as to specifically meet your individual needs, such as language settings, location settings, personalized help services and instructions, or to you and other users who use our services Response from other parties;
④. Provide advertisements that you care about or that are relevant to you to replace commonly advertisements. When you use our services, we may use your information to send you emails, text messages or push notifications. If you do not want to receive such information, You can unsubscribe according to our relevant prompts;
⑤. Evaluate and improve the effectiveness of advertisements and other promotional activities in our services;
⑥. Software certification or software upgrade;
⑦. Let you participate in surveys about our products and services.
2. De-identification/anonymization of personal data
After collecting your personal , we will use technical means to de-identify the data. The de-identified data will not be able to identify the subject. Please understand and agree that in this case we have the right to use de-identified information; and under relevant laws and regulations, we have the right to conduct an integrated analysis and analysis of the user data including your personal data(including commercial purpose).
3. When we want to use the information for other purposes not specified in this policy, we will seek your agreement in advance.
4. You are fully aware that we do not need your authorization to use personal data in the following situations:
①. Directly related to national security and national defense security;
②. Directly related to public safety, public health, and major public interests;
③. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
④. In order to protect the life, property and other major legal rights of the personal data subject or other individuals, but it is difficult to obtain the consent of the person;
⑤. The personal data collected is disclosed to the public by the subject of personal data;
⑥. Collect your personal data from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
⑦. Necessary for signing a contract according to your requirements;
⑧. Necessary to maintain the safe and stable operation of the provided products/services, such as discovering and handling product/service failures;
⑨. Necessary for legal news reporting;
⑩. When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when providing academic research or description results externally, the personal information contained in the results is de-identified;
⑪. Other situation stipulated by laws and regulations.
Ⅱ. How we use cookies and similar technologies.
⑴. When you use our products or services, in order to make your experience easier, we may use various technologies to collect and store information. In the process, one or more cookies or anonymous identifiers may be sent to your device.
⑵. When you use our products or services, we may also use cookies and similar technologies to get your information to understand your preferences, conduct data analysis to improve product services and user experience, and timely detect and prevent security risks for users. provide better services with partners.
⑶. We will not use cookies for any purpose other than list in this policy. You can manage or delete cookies according by yourself. You can clear all cookies saved in the software, and your related information will be deleted when you manually clear it.
Ⅲ. How we share, transfer, and publicly disclose your personal information.
⑴. Share
We will keep your information securely and will not share your personal data with any third parties, except in the following cases:
1. Sharing with your agreement: After getting your agreement, we will share your personal data with other parties.
2. We may share your personal data in accordance with laws and regulations or compulsory requirements of government authorities.
3. Sharing with our affiliates: In order to provide sevice to you with affiliates, or to protect the personal and property safety of our company or other users or the public from infringement, your personal information may be shared with our affiliates.
4. Sharing with authorized partners: Only for the purposes listed in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, necessary, specific and clear purposes, and will only share necessary personal data to provide services.
5. For companies, organizations and individuals whom we share personal data, we will sign corresponding confidentiality agreements with them and require them to handle personal data in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
⑵. Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit agreement: After getting your explicit agreement, we will transfer your personal data to other parties;
2. When it comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal data, we will require the new company or organization that holds your personal data to continue to be bound by this policy, otherwise we will require the company or organization to ask you again to get your authoriztion and agreement.
⑶. Public disclosure
We will only publicly disclose your personal data under the following situation:
1. After obtaining your explicit consent;
2. Disclosure based on law: We may publicly disclose your personal data when required by law, legal procedures, litigation, or government authorities.
Ⅳ. How we save and protect your personal information
⑴. Shelf life
We will only retain your personal data for the period required to achieve the purpose listed in the policy, unless the retention period is extended with your consent or permitted by law. If you cancel your account or voluntarily delete the above data, we will keep your existing personal data for the shortest period stipulated by laws and regulations. We will no longer commercialize your personal data within the shortest storage period required by laws and regulations. When your personal data exceeds the above-mentioned retention period, we will anonymize or delete it.
⑵. Storage area
Your personal information will be stored in the local nation; if cross-border transmission is required, we will obtain your authorization and consent.
⑶. Safety measures
1. We will collect, use, store and transmit user information based on the principle of "minimization", and inform you the purpose and scope of relevant information to use through the user terms and privacy policy. We will strictly follow the relevant laws and regulations, establish an data security system, and adopt technical measures and other necessary measures to protect your Personal data security.
2. We will use various security technologies and procedures to build a complete system to protect your personal data from unauthorized access, use or disclosure. Such as: using encryption technology to ensure the confidentiality of data; using trusted protection mechanisms to prevent attacks on data; access data with authorizing; regularly checking data security and other security protection.
⑷. Special Note
1. The Internet is not an absolutely safe environment,Please pay attention to protecting your personal data when using service or product.
2. Please understand that due to the rapid development of computer and Internet technology and the limitation of synchronization speed, various malicious or non-malicious attack methods may exist or appear, although we continue to work to improve and strengthen security measures to protect your information from Accident or damage, but still cannot always guarantee 100% security of the information.
3. We cannot control the system or communication network, or hardware equipment used when you use the product or service. Please understand and pay attention to protect your personal data.
⑸. Security incident
1. In the unfortunate event of a personal data security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the suggestions for you to prevent and reduce risks, etc.
2. We will promptly inform you about the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal data one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of personal data security incidents in accordance with the requirements of the regulatory authorities.
Ⅴ. How do you manage your information.
We respect your attention to personal data and provide you with methods to manage personal data. You have the right to inquire, correct, manage, delete your own data and protect your privacy and security.
⑴. Query and correct your personal data
1. You can login to your personal account at any time, access or edit the personal data in the account, change your password, etc. You can check personal data during the use of the service.
2. After you pass the user identity verification and the correction does not affect the objectivity and accuracy of the information, you have the right to correct or update the incorrect or incomplete information. You can make corrections yourself, or submit correction applications to us through feedback or contact customer service.
⑵. Delete personal data
In the following situations, you can request us to delete personal data:
1. If our handling of personal information violates laws or regulations;
2. If we collect and use your personal data without your consent;
3. If our handling of personal data violates our agreement;
4. If you no longer use our products or services, or cancel your account;
5. If we no longer provide you with products or services.
When you delete data from our service, we may not delete the data from the backup system immediately, but we will delete the data when the backup is updated.
⑶. Revoke consent
Application functions require some basic personal data to be completed. For the collection and use of additional personal information, you can give or revoke your authorization and consent at any time.
1. You can change the scope of your authorization to continue collecting personal data or revoke your authorization by deleting data, turning off device functions, and change privacy settings. You can also revoke all authorization to collect your personal data by canceling your account.
2. After you revoke your consent or authorization, we will no longer be able to provide you the services related of consent or authorization , and will no longer process your corresponding personal data. However, your decision to revoke your consent or authorization will not affect the previous processing of personal data based on your consent or authorization.
⑷. Cancel account
After the account is cancelled, we will stop providing you with products or services, and delete your personal data according to your request, unless otherwise provided by laws and regulations. Please refer to section Ⅶ for how to cancel your account.
Ⅵ. How do we deal with the personal information of minors
⑴. We pay great attention to the protection of the personal data of minors.
If you are a minor, please be sure to ask your guardian to read this privacy policy carefully, and use our services or product with the consent of your legal guardian. We will protect the personal data of minors in under relevant national laws and regulations.
⑵. Remedial measures
1. If you fail to obtain the consent of your legal guardian or you approve your minor to use our services or provide us they information, please stop using our services immediately and contact us in time.
2. After receiving your notice, if we have collected the personal data of minors without the prior consent of the legal guardian, and we will immediately stop the collection and use of relevant data.
Ⅶ. How to cancel account and delete data.
You can find the entrance to cancel your account below
⑴. Click the "Unregister" button in the "More" menu which in the upper right corner of the title bar on the "Account Center" page;
⑵. Click the "Unregister" button in the "More" menu which in the upper right corner of the title bar on the "Setting" page;
⑶. Click the "Unregister" button in the "Other setting" menu which in the the "Account Center" page;
Note: After the cancellation application is submited, we will complete the account cancellation within 5 working days. After the account cancellation, we will stop providing our products or services to you , and delete your personal data according to your requirements. Except as otherwise provided by laws and regulations.
Ⅷ. Applicable law and dispute resolution.
⑴. Applicable law
The implementation, interpretation and dispute resolution of this policy are governed by the laws of the local nation.
⑵. Dispute Resolution
If there is any dispute between you and Xigeme regarding the content of this policy or its implementation, both parties shall settle it through friendly negotiation; if the two parties cannot resolve it through negotiation, both parties agree to submit the dispute to the court in the defendant's domicile for adjudication.
Ⅸ. How to update this policy.
⑴. This policy will be revised from time to time according to the adjustment or update of products or services.The amendment is part of this policy and is retroactive.
⑵. We will post any changes to this policy in the announcements of product. In this case, if you continue to use our services, it means that you agree to be bound by the revised privacy policy.
⑶. The revised privacy policy shall take effect from the date of publication unless otherwise specified.
Ⅹ. How to contact us.
⑴. If you have any questions or suggestions about this policy, you can contact us by dialing the contact number or in the product, etc., and we will verify, process and reply as soon as possible.
⑵. Contact information
1. Company Name: Xigeme Technology Company Limited
2. Company address:Room 301, Xipi Business Incubation Center, Minyuan Road, Longzhou Industrial Park, Xipi Street, Xinluo District, Longyan City, Fujian Province
3. Office address:Room 301, Xipi Business Incubation Center, Minyuan Road, Longzhou Industrial Park, Xipi Street, Xinluo District, Longyan City, Fujian Province
4. Email:kefu@xigeme.com
5. Phone number:(+86)13157992544
6. Working hours:Monday to Friday (excluding legal holidays) 09:00-12:00, 13:30-17:00